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Hotel accessibility

At Ettington Park Hotel we treat our guests as individuals and therefore we have a range of facilities catering for people of all abilities. 

Pre arrival

  • Prior to arrival guests can speak with a member of the reservations team in order to confirm requirements and general suitability of Ettington Park
  • Guests can contact Ettington Park via:
  • Large print information and confirmation letters are available on request
  • Good bus and train links serve the local town of Stratford-upon-Avon
  • The hotel is able to arrange collection from the main line rail and bus stations via local taxi services and accessible taxis are widely available
  • Directions to the hotel can be found by clicking here

Parking

  • Accessible parking and a drop off area is available, assistance with luggage is also available
  • Car park spaces are marked
  • Car park surface is gravel and tarmac 
  • Route from accessible parking to the rear of the hotel has no steps and is lit, route from accessible parking to the front of the hotel has steps and a ramp 

Entrance and reception

  • The main hotel entrance has two sets of steps, one with two steps and one with one step, a ramp is available
  • Entrance is lit at all times
  • Entry alert/bell is available 
  • Hearing loop at reception
  • Reception floor is carpet and suitable for wheelchairs
  • Seating is available in the reception area

Bedrooms

  • 2 accessible bedrooms available at Ettington Park
  • Bedroom furniture can be re-arranged on request
  • Bedroom with non-allergenic bedding is available on request
  • All bedrooms are ensuite
  • 2 bedrooms have a wet room walk in shower with no lip
  • Laundry service is available
  • More lighting options are available in bedrooms on request (extra lamps available)
  • All bedrooms have remote controlled TVs
  • Subtitles are available on the TVs
  • Internet access is available in bedrooms
  • All bedrooms have a telephone
  • Tea and coffee making facilities in all bedrooms
  • Mini-fridges are available in bedrooms
  • Patios are accessible by wheelchair
  • Shower seat is available on request
  • DeafGard alarm is available on request

Public areas

  • Public toilet with baby change facilities
  • Bar, lounge and conference rooms are accessible by wheelchair
  • Entrance to one or more bedrooms with no steps
  • Corridors are lit at all times
  • Staircase to 1st and 2nd floor

Dining

  • All restaurants can cater for special dietary requirements on prior request (gluten free, lactose free, nut free, vegetarian, vegan) other dietary requirements may be catered for with prior discussion
  • All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants
  • 24h in room dining is available should you wish to eat from the comfort of your room

Restaurant

  • Accessible by wheelchair
  • No steps

The Long Gallery

  • The Long Gallery is on the first floor and isn’t wheelchair accessible however we do have a stair climber available

Gardens and grounds

        • Accessible by wheelchair
        • No steps
        • Gravel paths

Leisure facilities

        • The swimming pool is accessed via the outdoor courtyard 
        • A hoist is available. Please give us prior notice so that trained staff are on hand to assemble the hoist and provide assistance
        • The sauna - access on ground floor via swimming pool
        • The steam room - access on ground floor via swimming pool
        • Accessible toilet/shower is available on the ground floor in the main hotel
        • Facilities which are inaccessible with a wheelchair:
          • Pool side sauna - we do not recommend this for wheelchair users as the passageway by the pool which accesses the sauna is rather narrow.
          • Poolside steam room - we do not recommend this for wheelchair users as the passageway by the pool which accesses the steam room is rather narrow.

General accessibility

        • Staff are on hand to assist 24 hours a day
        • Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation needed)
        • Assistance dogs accepted with prior notice
        • In accordance with legislation smoking is not permitted in the hotel
        • Mobile phone signal with most providers is weak in the area
        • The fire alarm system is bells, sirens and flashing lights. Assistance is given with evacuation if necessary
        • The bells and sirens will ring continuously if evacuation is needed if you require assistance for evacuation please notify us on arrival

We welcome your feedback to help us continuously improve and develop. To book any of our packages or hotel special offers or for more information please call 01789 450123



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