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Frequently Asked Questions

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We love to hear from you!

If you would like to contact us about either a new or existing booking, then please email us at or alternatively, complete an online form and one of our team will respond as soon as possible:

We thank you for your patience and understanding at this time.


Useful Links and Numbers

Area Contact details
Bedrooms / 01642 706606
Spa / 01642 706634
Meetings & Events / 01642 706600
Weddings & Private Events Contact your preferred hotel using the details below
Health Club Contact your preferred hotel using the details below 
Afternoon Tea 
Hand Picked Gift Vouchers






Hotel Contacts

Audleys Wood Hotel, Hampshire. Hotel Manager: James Webb

T: 01256 817555 

Enquiries:  | Guest feedback: 

Bailbrook House Hotel, Bath. General Manager: Richard Storey

T: or 01225 855100 

Enquiries: | Guest feedback:   

Brandshatch Place Hotel & Spa, Kent. Hotel Manager: Nathan Couzens

T: 01474 875000 

Enquiries: | Guest feedback: 

Buxted Park Hotel, East Sussex. Hotel Manager: Catherine Benford

T: 01825 733333 

Enquiries: | Guest feedback: 

Chilston Park Hotel, Kent. Hotel Manager: Paul Pierce

T: 01622 859803 

Enquiries: | Guest feedback: 

Crathorne Hall Hotel, North Yorkshire. Interim Hotel Manager: Jamie Brunskill

T: 01642 700398 

Enquiries: | Guest feedback: 

Ettington Park Hotel, Warwickshire. General Manager: Chris Porter

T: 01789 450123 

Enquiries: | Guest feedback: 

Fawsley Hall Hotel Hotel & Spa, Northamptonshire. Regional General Manager: Mark Clayton

T: 01327 892000 

Enquiries: | Guest feedback: 

Grand Jersey Hotel & Spa, Jersey. General Manager: Shaun McGachan

T: 01534 722301

Enquiries: | Guest feedback: 

L'Horizon Beach Hotel & Spa, Jersey. Hotel Manager: Thomas Burford 

T: 01534 743101

Enquiries: | Guest feedback: 

New Hall Hotel & Spa, Birmingham. General Manager: James Wiseman

T: 0121 378 2442 

Enquiries: | Guest feedback: 

Norton House Hotel & Spa, Edinburgh. General Manager: Peter Dornom

T: 0131 333 1275 

Enquiries: | Guest feedback:  

Nutfield Priory Hotel & Spa, Surrey. General Manager: Russell Lines

T: 01737 824400 

Enquiries: | Guest feedback:  

Rhinefield House Hotel, Hampshire. General Manager: Gareth Davies

T: 01590 622922 

Enquiries: | Guest feedback:  

Rookery Hall Hotel & Spa, Cheshire. General Manager: Tim O'Sullivan

T: 01270 610016 

Enquiries: | Guest feedback:  

St Pierre Park Hotel & Golf Resort, Guernsey. General Manager: Elizabeth Raine

T: 01481 728 282

Enquiries: | Guest feedback: 

Stanbrook Abbey Hotel, Callow End, Worcestershire. General Manager: Gordon Burniston

        T: 01905 832940

Enquiries: | Guest feedback: 

Wood Hall Hotel & Spa, West Yorkshire. General Manager: Chris Monks

T: 01937 587271 

Enquiries: | Guest feedback:  

Woodlands Park Hotel, Surrey. Hotel Manager: Cliff Owens

T: 01372 843933 

Enquiries: | Guest feedback:    


Meetings & Events Desk

The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR 

T: 01642 706600 |  


Privilege Rewards Enquiries

The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR 

T: 01642 700 272 


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Hand Picked Hotels Customer Relations 

We kindly ask for your patience at this time as we are dealing with an exceptional level of enquiries. We will contact you as soon as possible.

If your enquiry is about a booking, please email us at or complete a short online form below with details of your enquiry and one of our team will come back to you as soon as we can.

Customer Relations Department, The Old Library, The Drive, Sevenoaks, Kent TN13 3AB  


Hand Picked Hotels Limited (Head Office)

The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | T: 01732 471 000 |    


Press & Marketing Contact Details


Contact: Holly Silcock, PR Executive  

Tel: 01732 471 013 

Mobile: 07950 869710


Please email:


Hand Picked Hotels Ltd is a company registered in England and Wales.

Registered Office: The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | Company Number: 3760451

VAT No. 740 0175 75