Covid-19: Please click here for the latest advice.

Contact us

Frequently Asked Questions

Please take a moment to browse our frequently asked questions to see if we can assist you immediately. Click here.

We love to hear from you!

If you would like to contact us about either a new or existing booking, then please email us at [email protected] or alternatively, complete an online form and one of our team will respond as soon as possible:


We thank you for your patience and understanding at this time.

  •  

Useful Links and Numbers

Area Contact details
Bedrooms [email protected] / 01642 706606
Spa  [email protected]handpicked.co.uk / 01642 706634
Meetings & Events  [email protected] / 01642 706600
Weddings & Private Events Contact your preferred hotel using the details below
Health Club Contact your preferred hotel using the details below 
Afternoon Tea https://www.handpickedhotels.co.uk/afternoon-tea 
Hand Picked Gift Vouchers https://www.handpickedhotels.co.uk/redeem

 

 

 

 

 

Hotel Contacts

Audleys Wood Hotel, Hampshire. Hotel Manager: James Webb

T: 01256 817555 

Enquiries: [email protected]  | Guest feedback: [email protected] 

Bailbrook House Hotel, Bath. General Manager: Richard Storey

T: or 01225 855100 

Enquiries: [email protected] | Guest feedback: [email protected]   

Brandshatch Place Hotel & Spa, Kent. Hotel Manager: Nathan Couzens

T: 01474 875000 

Enquiries: [email protected] | Guest feedback: [email protected] 

Buxted Park Hotel, East Sussex. Hotel Manager: Catherine Benford

T: 01825 733333 

Enquiries: [email protected] | Guest feedback: [email protected] 

Chilston Park Hotel, Kent. Hotel Manager: Paul Pierce

T: 01622 859803 

Enquiries: [email protected] | Guest feedback: [email protected] 

Crathorne Hall Hotel, North Yorkshire. Interim Hotel Manager: Jamie Brunskill

T: 01642 700398 

Enquiries: [email protected] | Guest feedback: [email protected] 

Ettington Park Hotel, Warwickshire. General Manager: Chris Porter

T: 01789 450123 

Enquiries: [email protected] | Guest feedback: [email protected] 

Fawsley Hall Hotel Hotel & Spa, Northamptonshire. General Manager: Sunil Kanjanghat

T: 01327 892000 

Enquiries: fawsle[email protected] | Guest feedback: [email protected] 

Grand Jersey Hotel & Spa, Jersey. General Manager: Shaun McGachan

T: 01534 722301

Enquiries: [email protected] | Guest feedback: [email protected] 

L'Horizon Beach Hotel & Spa, Jersey. Hotel Manager: Thomas Burford 

T: 01534 743101

Enquiries: [email protected] | Guest feedback: [email protected] 

New Hall Hotel & Spa, Birmingham. General Manager: James Wiseman

T: 0121 378 2442 

Enquiries: [email protected] | Guest feedback: [email protected] 

Norton House Hotel & Spa, Edinburgh. General Manager: Peter Dornom

T: 0131 333 1275 

Enquiries: [email protected] | Guest feedback: [email protected]  

Nutfield Priory Hotel & Spa, Surrey. General Manager: Russell Lines

T: 01737 824400 

Enquiries: [email protected] | Guest feedback: [email protected]  

Rhinefield House Hotel, Hampshire. General Manager: Gareth Davies

T: 01590 622922 

Enquiries: [email protected] | Guest feedback: [email protected]  

Rookery Hall Hotel & Spa, Cheshire. General Manager: Tim O'Sullivan

T: 01270 610016 

Enquiries: [email protected] | Guest feedback: [email protected]  

St Pierre Park Hotel & Golf Resort, Guernsey. General Manager: Elizabeth Raine

T: 01481 728 282

Enquiries: [email protected] | Guest feedback: [email protected] 

Stanbrook Abbey Hotel, Callow End, Worcestershire. General Manager: Gordon Burniston

        T: 01905 832940

Enquiries: [email protected] | Guest feedback: [email protected] 

Wood Hall Hotel & Spa, West Yorkshire. General Manager: Chris Monks

T: 01937 587271 

Enquiries: [email protected] | Guest feedback: [email protected]  

Woodlands Park Hotel, Surrey. Hotel Manager: Cliff Owens

T: 01372 843933 

Enquiries: [email protected] | Guest feedback: [email protected]    

 

Meetings & Events Desk

The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR 

T: 01642 706600 | [email protected]  

 

Privilege Rewards Enquiries

The Stables, Crathorne Hall Hotel, Crathorne, Yarm, North Yorkshire TS15 0AR 

T: 01642 700 272 [email protected] 

 

Website Feedback

Send us your feedback on our website: [email protected] 

Unsubscribe from our email newsletter service

To no longer receive email newsletters or direct mail please send an email to: [email protected] 

 

Hand Picked Hotels Customer Relations 

We kindly ask for your patience at this time as we are dealing with an exceptional level of enquiries. We will contact you as soon as possible.

If your enquiry is about a booking, please email us at [email protected] or complete a short online form below with details of your enquiry and one of our team will come back to you as soon as we can.


Customer Relations Department, The Old Library, The Drive, Sevenoaks, Kent TN13 3AB 

[email protected]  

 

Hand Picked Hotels Limited (Head Office)

The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | T: 01732 471 000 | [email protected]    

 

Press & Marketing Contact Details

MEDIA & FILMING ENQUIRIES

Contact: Holly Silcock, PR Executive  

Tel: 01732 471 013 

Mobile: 07950 869710

[email protected]

ADVERTISING & BRAND ENQUIRIES

Please email: [email protected]

 

Hand Picked Hotels Ltd is a company registered in England and Wales.

Registered Office: The Old Library, The Drive, Sevenoaks, Kent TN13 3AB | Company Number: 3760451

VAT No. 740 0175 75



Loading...