Our Vision & Values

We strive to provide a luxurious country house hotel experience where our guests feel special and colleagues are treated like family.

Our vision and values ensure that everyone who walks through our doors feels respected and appreciated, whether staying for a weekend or building their career with us.

We Value Family & Community

We are a family-owned business and treat each other, our guests, and the communities we serve as part of the Hand Picked family. We foster mutual respect, compassion, and trust.

We Care

We prioritise the well-being of each other and our guests, while respecting the legacy of our beautiful surroundings and buildings to preserve them for generations to come.

We Delight Our Guests

We are tireless in our personal and collective drive to ensure that every guest's experience is magical, bespoke, and makes them want to return again and again.

We Encourage Individuality

We value the uniqueness of each other and our guests. We create a culture of continuous improvement and innovation to deliver personalised guest experiences and bring out the best in us all.

We Aim Higher

We are results-oriented and take pride in the fine details. We work with focus, passion, and a commitment to excellence to drive profitability and build the Hand Picked Hotels brand.