Hotel accessibility


At Braye Beach Hotel we treat our guests as individuals and therefore we have a range of facilities catering for people of all abilities. 


  • Prior to arrival, guests can speak with a member of the team in order to confirm their requirements and the general suitability of Braye Beach

  • Guests can contact Braye Beach via:

    • Telephone: 01481 824 300 

    • Email: [email protected]

    • Post: Braye Beach Hotel, Braye Street, Alderney, GY9 3XT

  • Large print information and confirmation letters are available on request


  • A drop-off area is available and we are happy to assist with luggage 


  • The main hotel entrance has a ramp

  • The entrance is lit at all times

  • The entrance to reception has no steps 

  • The reception floor is suitable for wheelchair

  • There is an accessible WC available on the lower ground floor


We offer one accessible, spacious bedroom in the hotel with walk-in shower

Bedroom furniture can be re-arranged on request

A bedroom with non-allergenic bedding is available on request

Laundry service is available

More lighting options are available in bedrooms on request (extra lamps available)

All bedrooms have remote-controlled TVs

Subtitles are available on all TVs

Internet access is available in all bedrooms

All bedrooms have a telephone and tea and coffee-making facilities

Mini-fridges are available 

Terraces are accessible by wheelchair

Bedroom balconies are not accessible by wheelchair as there is one step over the patio door

DeafGard alarm is available on request


  • Public toilet with baby change facilities

  • Bar, lounge and conference rooms are accessible by wheelchair

  • Corridors are lit at all times

  • There is an elevator to all floors


  • All restaurants (please add the link when it’s live) can cater for special dietary requirements on prior request (gluten-free, lactose-free, nut-free, vegetarian, vegan). Other dietary requirements may be catered for with prior discussion

  • All meals can be cut up for ease of eating, food may also be pureed/thickened if needed in all restaurants


  • The Vaults (please add the link when it’s live) is accessible by wheelchair

  • The Brasserie Restaurant (please add the link when it’s live) and Sea View Restaurant are not accessible by wheelchair - they each have one step at the site entrance


  • Emergency evacuation procedure for guests requiring assistance (please notify on arrival if assistance on evacuation is needed)

  • Assistance dogs accepted with prior notice

  • In accordance with legislation, smoking is not permitted in the hotel

  • Mobile phone signal with most providers is strong in the area

  • The fire alarm system includes bells, sirens and flashing lights. Assistance is given with evacuation if necessary

  • The bells and sirens will ring continuously if evacuation is needed. If you require assistance for evacuation please notify us on arrival