Hand Picked Experiences Terms & Conditions

Spring Renew

Book by 23rd May 2024
Valid for stays between 1st March 2024 and 25th May 2024
Rates are subject to availability and based on two people sharing a room.
Single occupancy room bookings include a bottle of Champagne on arrival, a single afternoon tea on the second night and a single diner meal on the third night
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available.

Suite Dreams

Package is available for three nights only. Additional room nights can be added at our best available rate at the time of booking
Discount applies only to your room rate and excludes any additional charges made such as food, drink or spa treatments
The final price is based on our best available flexible bed and breakfast rate for three nights, with a 33% discount per night applied
Rates are subject to availability and based on two people sharing a room
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed
Use of the health and leisure facilities is included, where available
Excludes Channel Islands.

School Holiday Break

Rates are subject to availability
Book by 27th October 2024
Valid for stays: 24/03/24 - 05/04/24, 27/05/24 - 03/06/24, 22/07/24 - 08/09/24 and 13/10/24 - 27/10/24 at selected hotels. 
Package is inclusive of £100 credit towards food and drink per stay. Credit must be used during your stay and any unused credit cannot be refunded or transferred. Credit cannot be used against spa, retail, gift cards or any other service
Channel Islands hotels require a minimum two night stay 
Rates are subject to availability and based on two people sharing a room. Up to 2 children under 12 stay free with the exception of Grand Jersey and L’Horizon with 2 children under 4 staying free on a bed and breakfast basis when sharing a room with 2 adults.
Includes use of health and leisure facilities where available. Children's swim times may apply
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.

Privilege Rewards Exclusive Packages

Rates are subject to availability
Valid book stays between 9th April 2024 - 7th May 2024
Valid for stays between 9th April 2024 and 30th June 2024
Rates are subject to availability and based on two people sharing a room. 
Includes use of health and leisure facilities where available. 
Full prepayment to be taken at the time of booking, with no cancellations, refunds or amendments allowed.

A Taste of Island Summer

Book by 3rd June 2024
Valid for new booking only
Rates are subject to availability and based on two people sharing a room
Stay includes £100 to spend on food and drinks per stay on stays of 4 nights or more.  The £100 credit cannot be redeemed against spa treatments, retail products or gift vouchers or as part payment for anything other than food or drink. Any unredeemed credit cannot be returned.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available. Please note swim times for Children at the hotel

Great Summer Getaway 1 Night Break

Book from 06.05.24 - 06.09.24
Stay from 27.05.24 - 09.09.24
Minimum and Maximum stay of 1 night
Minimum advance booking of 3 days
Rates are subject to availability and based on two people sharing a room
Stays include an automatic complimentary bedroom upgrade from a classic room to the next available room type at the time of booking only, subject to availability. Your booking confirmation will show your upgraded room. No additional upgrade on arrival.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available. Please note swim times for Children at the hotel.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed.

Great Summer Getaway  2 Night Break

Book from 06.05.24 - 06.09.24
Stay from 27.05.24 - 09.09.24
Minimum and Maximum stay of 2 nights
Minimum advance booking of 3 days
Stays include an automatic complimentary bedroom upgrade from a classic room to the next available room type at the time of booking only, subject to availability. Your booking confirmation will show your upgraded room. No additional upgrade on arrival. Also includes a complimentary bottle of 750ml Bruno Paillard Champagne
Rates are subject to availability and based on two people sharing a room
Stays include an automatic complimentary bedroom upgrade from a classic room to the next available room type at the time of booking only, subject to availability. Your booking confirmation will show your upgraded room. No additional upgrade on arrival.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available. Please note swim times for Children at the hotel.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed.

Great Summer Getaway  3 Night Break

Book from 06.05.24 - 06.09.24
Stay from 27.05.24 - 09.09.24
Minimum and Maximum stay of 3 nights
Minimum advance booking of 3 days
Rates are subject to availability and based on two people sharing a room
Stays include an automatic complimentary bedroom upgrade from a classic room to the next available room type at the time of booking only, subject to availability. Your booking confirmation will show your upgraded room. No additional upgrade on arrival. Also includes a complimentary bottle of 750ml Bruno Paillard Champagne and £75 to spend on food and drink during your stay.  The £75 credit cannot be redeemed against spa treatments, retail products or gift vouchers or as part payment for anything other than food or drink. Any unredeemed credit cannot be returned
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed
Use of the health and leisure facilities is included, where available. Please note swim times for Children at the hotel.
Full pre-payment is required at the time of booking and no cancellations, amends or refunds allowed.



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