Covid-19: Please click here for the latest advice.

Latest Information

Covid-19 Guidelines

Government regulations in relation to Covid-19 differ in England, Scotland and the Channel Islands, so please see below for more information on what you can expect and advice to note before you travel.


  • Take away dining experiences are available to click and collect across all hotels - please visit our Hand Picked at Home page for more information.
  • Our hotels are currently only able to accommodate stays for essential travel, with in-room dining available.
  • Following new regulations, our hotels will be open for leisure stays from 17th May 2021. We are also working towards being able to open our outdoor dining service, and to re-open our health clubs and spas in line with the recent announcement from the Government. We will publish more information shortly.
  • Please contact us should you have any questions about a current booking or event, either via our central reservations office here or one of our hotels directly here.



  • Following Government regulations, Norton House is temporarily closed. The hotel will remain open to accommodate stays for essential travel only, with in room dining available.
  • Click and collect takeaway services will continue for local residents in the Edinburgh area. Find out more here.



  • Grand Jersey Hotel & Spa and L'Horizon Beach Hotel & Spa are now open for overnight stays and dining options
  • The Health Clubs at our Jersey hotels are temporarily closed at this time.
  • Spa treatments are available to book. Please click here for more information
  • A variety of takeaway services are available from L'Horizon and Grand Jersey, including afternoon tea and Sunday lunch. Find out more here.
  • A minimum of 2 metre social distancing must be adhered to at all times and the wearing of mouth and nose coverings in enclosed public settings is mandatory. 



  • Following new government regulations, St Pierre Hotel, Spa & Golf Resort is now temporarily closed. We look forward to being able to re-open soon
  • The Health Clubs & Spa at St Pierre Park is also temporarily closed at this time.
  • Click and collect takeaway services are available for local residents which must be pre-ordered and collected from an outdoor area. Find out more here.


You are in Safe Hands

For the health, safety and wellbeing of our guests, health club members, partners and our team, we have developed ‘In Safe Hands’ - a set of measures designed for everyone’s comfort and safety, and to help put your mind at ease. 

Though some facilities and elements of our service will be different, our teams are well-equipped, well-trained and, as ever, ready to extend a very warm welcome to you.

Please Watch Our Video:


Central Reservations Office

If you would like to contact us about either an existing bedroom reservation, spa experience or gift voucher, or would like to make a new booking, then please email us at Alternatively, please complete an online form and one of our team will respond as soon as possible:


Thank you!

We look forward to welcoming you to a Hand Picked hotel very soon.