Welcome Back

You are in Safe Hands

We are looking forward to welcoming you back to our hotels and have been working hard to ensure you can enjoy your Hand Picked experience comfortably, and safely, as travel and social restrictions ease. The health, safety and wellbeing of our guests and team members is paramount, and we can assure you that your priorities regarding social space, cleanliness, care and enjoyment are ours too.

We take this responsibility very seriously and as such, we have developed ‘In Safe Hands’ - a set of measures designed for everyone’s comfort and safety, and to help put your mind at ease. Though some facilities and elements of our service will be different, our teams are well-equipped, well-trained and, as ever, ready to extend a very warm welcome to you.

Please Watch Our Video:

Opening Information - What You Can Expect

Government guidelines differ in England, Scotland and the Channel Islands, so please see below for more information on re-opening dates and what you can expect.

ENGLAND 

Our hotels in England are now open and have received the 'Good to Go' certificate from Visit England.

UK

• Following the recent announcement from government  regarding the re-opening of pools and gyms in England, we are awaiting their full guidelines.  We will work as efficiently as possible to review those guidelines in tandem with our own strict health and safety protocols we will have in place, and aim to confirm an opening date shortly.
• The Health Club & Spa at Norton House remains closed until further notice. We are monitoring government advice daily, and hope to announce a re-opening date soon.
• Hotel stays for two nights or more, including breakfast, are now available and can be booked online, subject to availability. Dinner can also be enjoyed in our hotels but must be booked in advance.
• Custom-designed experiences and curated stays are also available for couples or groups of friends and family.  Allow us to create a bespoke experience that is completely unique to you. Simply complete this short form here to begin 
• Bedroom reservations must be pre-paid to allow for contactless check-in. Reservations are fully-flexible up until 12-noon on day of arrival should your plans unexpectedly change due to Covid-19 issues or concerns.
• Take away Afternoon Teas are available at selected hotels to pre-order - please visit our hotel dining pages for more information.

JERSEY 

• In response to Government guidelines, Grand Jersey Hotel & Spa and L’Horizon Beach Hotel & Spa are now open. 
• The Terrace at L’Horizon and Grand Jersey are both open for alfresco dining with relevant health and safety measures in place. Take away Afternoon Teas are also available for pre-order at selected times. 
• The Spa at our Jersey hotels are now open and offering a limited menu of treatments.
• The Health Clubs at our Jersey hotels are currently closed.  We are reviewing our strict health and safety measures in line with government advice, and we will re-open as soon as possible.
• Before travelling to Jersey, please be aware of the below guidelines:

1. Complete an online registration form before departure at https://www.gov.je/Health/Coronavirus/Travel/Pages/CoronavirusTravelAdvice.aspx
2. Receive the test on arrival to Jersey airport 
3. Await to receive your results within 48 hours, in this time you should try and where possible avoid indoor gatherings and public transport whilst maintaining physical distancing
4. Enjoy your holiday with us

For more information please click here.

GUERNSEY 

• St Pierre Park Hotel, Spa & Golf resort is now open.  
• Summer accommodation is available for on-island reservations only, due to the travel restrictions still in place. Please visit our Summer Staycation page for more information. 
• The Terrace Café, Bar & Balcony at St Pierre Park Hotel, Spa & Golf Resort is open daily for alfresco dining and for Sunday Jazz Brunches on selected dates throughout the summer. Take away Afternoon Tea is available for pre-order daily.
• The Health Club & Spa at St Pierre Park is also open. Please visit our spa and health club pages for more information. 

Central Reservations Office

If you would like to contact us about either an existing bedroom reservation, spa experience or gift voucher for arrival/use before the 4th July 2020, or would like to make a new booking, then please email us at enquiries@handpicked.co.uk. Alternatively, please complete an online form and one of our team will respond as soon as possible:

• Existing Booking 
• New Booking

Thank you!

There is no doubt that these have been challenging times, and as always, we are very much appreciative of the support from our guests and the hard work and dedication of our team. We look forward to welcoming you to a Hand Picked hotel very soon.

For the latest UK Government advice, visit:

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public