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Covid-19: Please click here for the latest advice.
Government regulations in relation to Covid-19 differ in England, Scotland and the Channel Islands, so please see below for more information on what you can expect and advice to note before you travel.
Our hotels are now open for overnight stays and indoor dining. Guests are required to wear a mouth and nose covering in all public spaces other than when dining at your table.
Our health clubs and spas are now open with certain restrictions in line with government regulations. Click here for more information.
Please contact us should you have any questions about a current booking or event, either via our central reservations office here or one of our hotels directly here.
Take away dining experiences are available to click and collect across all hotels - please visit our Click & Collect page for more information.
Norton House Hotel & Spa is now open
The Health Club is now open
Spa treatments, days and breaks are available to book
Click and collect takeaway service is available for local residents in the Edinburgh area. Find out more here.
Our outdoor dining spaces are open for groups of six from two households (served until 10pm) and indoor dining is open for meals and non-alcoholic drinks to no more than four people from two households (served until 8pm)
Grand Jersey Hotel & Spa and L'Horizon Beach Hotel & Spa are now open
Spa treatments are available to book. Please click here for more information
A variety of takeaway services are available from L'Horizon and Grand Jersey, including afternoon tea and Sunday lunch. Find out more here.
A minimum of 1-metre social distancing must be adhered to at all times. Mouth and nose coverings are no longer a legal requirement except for on public transport and in the harbour and airport terminals. However, mask wearing is strongly recommended when in an indoor setting where 1 metre social distancing is difficult to maintain
Click and collect takeaway services are still available for local residents which must be pre-ordered. Find out more here.
SPAS & HEALTH CLUBS
Please read our Health Club & Spa covid guidelines here
You are in Safe Hands
For the health, safety and wellbeing of our guests, health club members, partners and our team, we have developed ‘In Safe Hands’ - a set of measures designed for everyone’s comfort and safety, and to help put your mind at ease.
Though some facilities and elements of our service will be different, our teams are well-equipped, well-trained and, as ever, ready to extend a very warm welcome to you.
If you would like to contact us about either an existing bedroom reservation, spa experience or gift voucher, or would like to make a new booking, then please email us at email@example.com. Alternatively, please complete an online form and one of our team will respond as soon as possible:
*For all 0845 numbers calls will be charged at 5p per minute plus your telephone provider's access charge.
**Fees are inclusive of VAT (except in the Channel Islands. VAT does not apply in Guernsey for St Pierre Park Hotel, Spa & Golf Resort and GST is charged at L'Horizon Beach Hotel & Spa & Grand Jersey Hotel & Spa in Jersey).