Covid-19: Please click here for the latest advice.

Spa & Health Club - Covid Health & Safety

Latest Information

Government regulations in relation to Covid-19 differ in England, Scotland and the Channel Islands, so please see below for more information on what you can expect and advice to note before you travel.


Hand Picked Health Clubs


  • Our Health Clubs are now open
  • There will be distancing & directional signage in place when you arrive at the club and regulations must be adhered to at all times 
  • Sanitisation stations will be available at the entrance and exit points and throughout the club for your use
  • On arrival, you will be required to swipe your membership card and will undertake a Covid-19 temperature check. Members who register a temperature of 38 degrees or above will not be permitted entry
  • In order to use the gym (Wood Hall) and swimming pool you must book these in advance on our website. You can book here. Please do not arrive at the club without booking online and in advance
  • Following government regulations members and hotel residents must wear face coverings on arrival and in all public areas. Face coverings can only be removed when doing one of the following:

- Working out in the gym

- Taking part in an exercise class

- Swimming

- Using the showers 

  • Entry times to the club will be staggered to allow for additional concentrated cleaning and comfortable social distancing practices 
  • Classes are currently unavailable due to Government regulations.
  • We ask that children do not visit the club
  • In the gym, you will find that some of the equipment may have moved or have been placed out of action to allow for additional space
  • Please ensure that you take time to clean all gym equipment that you personally use before and after each stage of your fitness routine
  • Changing rooms will be available for members using the swimming pool. All gym and class users should arrive ‘gym ready’, please observe the maximum numbers in this area
  • Sauna and steam rooms remain closed 
  • The spa pool is open for guests to use one at a time or same household
  • Drinking water will be available however members are encouraged to bring their own filled bottles where possible
  • Please use contactless debit or credit cards for any payments. No cash payments will be accepted
  • We are also pleased to confirm that our spa is now open for a select number of treatments and spa days. Individual treatments can be booked online and as always, must be booked and pre-paid in advance
  • Our spa retail products are available to purchase by contacting the spa direct for a pre-arranged pick up or visiting the spa 
  • Finally, and vitally, do not come to the club if you feel at all unwell
  • Please take a moment to read our 'In Safe Hands' document below, so you know what you can expect from your next visit to one of our Health Clubs.



  • Our Health Club is now closed until 26th April, in line with the latest government restrictions. 



  • Our Jersey Health Clubs are now open and adhering to strict government guidance.
  • 45-minute sessions must be booked in advance in order to use the Health Club and pool. You can book here.
  • From 10th May additional spa facilities will be allowed to open including saunas, steam rooms and Spa pools.
  • If you are a UK traveller we do require proof of a negative COVID-19 test prior to enjoying a spa treatment.



  • The Health Club at St Pierre Park is open and social distancing is not required.
  • If travelling to Guernsey a self-isolation period of 14 days is mandatory.


Hand Picked Spas


  • Our Spas are now open.
  • Spa treatments are now available to book.
  • Spa breaks and days will be available to book from 17th May 2021.
  • Please note Fawsley Hall is available from early summer due to refurbishment works. Read more here



  • Our Spa at Norton House is now closed and expected to open on 26th April, in line with the latest government restrictions.



  • Spa breaks from 10th May 2021 here
  • Spa days from 12th April 2021 here
  • Elements of our service and some facilities have changed in response to Covid-19 and to ensure everyone’s comfort and safety whilst using the Spa. Please take a moment to read our current policies and measures in line with government guidelines and our current operating standards:

Travel declaration:
Arrival registration:



  • Spa treatments from 26th April and must be pre-booked here
  • Spa days and breaks bookable from 17th May
  • All spa treatments should be pre-booked, please do not arrive at the Spa without a booking 
  • Please arrive 10 minutes prior to your treatment start time - we will not be able to welcome you into the spa before this time
  • A mask must be worn on arrival and within the spa and only removed when directed in a treatment
  • On arrival to the Spa you will be asked to undertake a short Covid-19 screening check – entry to the Spa will not be permitted without this screening
  • Sanitisation stations will be available at the entrance and exit points to the Spa and throughout other areas of the club for your use
  • When you arrive at the Spa you will notice new signage and procedures relating to sanitisation and social distancing, please take time to familiarise yourself with these new procedures 
  • During our first few weeks of opening our Relaxation Room will only be available for 30 minutes for post-treatment use
  • Club changing rooms will not be available for Spa guests - please take all your belongings into the treatment room with you
  • Water will be available however you are encouraged to bring your own filled bottles where possible
  • Prior to your Spa treatment, you will be asked to fill in our usual Spa consultation card plus some additional questions relating to Covid 19
  • If you would like to purchase some Spa products – please ask a member of the team and they will have them ready for you at reception prior to departure
  • Please use contactless debit or credit cards where possible to make any payments
  • As per the States of Jersey Government guidelines, face coverings for customers must be worn at all times (cloth masks, disposable masks, snoods, scarfs)
  • Finally, and vitally, do not come to the Spa if you feel at all unwell
  • Important information: Please note that the State of Jersey now operate a regional traffic light system for arrivals from the UK, France and Republic of Ireland. Travellers may be required to undergo a COVID-19 test on arrival or need to self-isolate for up to 10 days on arrival, depending on where they have travelled from. Travel declarations are also required.  Please read the following guidelines before you travel: 
  • Guests looking to book a Spa treatment must be able to present a negative Polymerase Chain Reaction (PCR) COVID-19 test result before a treatment can be performed.
  • The Spa at St Pierre Park is open and social distancing is not required.
  • If travelling to Guernsey a self-isolation period of 14 days is mandatory.


You Are In Safe Hands – what To expect?

Please Watch Our Video: