Latest Information
Government regulations in relation to Covid-19 differ in England, Scotland and the Channel Islands, so please see below for more information on what you can expect and advice to note before you travel.
Hand Picked Health Clubs
As always, the welfare of our members/guests and our teams is our number one priority. We are committed to providing an environment in which our members, teams and guests feel safe and can be confident that the strictest protocols and procedures in response to Covid-19 are in place.
ENGLAND
Easing of regulations - 19th July 2021
- For your comfort you will find maximum user numbers on the entrance to all facilities throughout the Club.
- On line booking for swim and gym will no longer be required
- Sanitisation stations will continue to be available at the entrance and exit points and throughout the club for your use
- On arrival, you will be required to swipe your membership card and will undertake a Covid-19 temperature check. Members who register a temperature of 38.1 degrees or above will not be permitted entry
- Masks are not legally required inside however we encourage members/guests to continue to wear face masks when moving around the Club until in the gym, pool hall, and studio areas or seated in the café bar.
- Classes will continue to be bookable 7 days in advance on line, book here. Classes capacities will increase to 75%
- In the gym, all equipment will become available
- Please ensure that you take time to clean all gym/class equipment that you personally use before and after each stage of your fitness routine
- Please remain comfortably spaced whilst waiting for classes to start
- Drinking water will be available however members are encouraged to bring their own filled bottles where possible
- Please use contactless debit or credit cards for any payments. No cash payments will be accepted
- Please observe maximum bather load numbers for the pool, spa/hydro pool and heat experiences
- For your comfort heat experiences will run at a maximum 75% capacity
- In the changing rooms all showers and lockers will become available for use. Please be considerate with your spacing
- Where possible we ask that you continue to come to the Club ‘gym ready’
- The Spa is now fully open. Individual treatments and Spa day packages can be booked online and as always, must be booked and pre-paid in advance
- Our spa retail products are available to purchase at the Spa reception
- Finally, and vitally, do not come to the club if you feel at all unwell.
SCOTLAND
- Our Health Club is now open
- In order to use the gym and swimming pool you must book these in advance on our website. You can book here. Please do not arrive at the club without booking online and in advance
- Classes are now available to book and must be booked in advance. Book here.
- Changing rooms will only be available for members using the swimming pool
- All gym users should continue to arrive ‘gym ready’ and please bring your own filled water bottle
- Finally, and vitally, do not come to the club if you feel at all unwell.
JERSEY
- Our Jersey Health Clubs are now open and adhering to strict government guidance.
- 1 hour sessions must be booked in advance on weekends in order to use the swimming pool. You can book here.
- Booking is not required for use of the gym, however there will be a maximum number permitted at any one time.
- Additional spa facilities are now open including saunas, steam room and spa pool.
- If you are a UK traveller we do require proof of a negative COVID-19 test prior to enjoying a spa treatment.
GUERNSEY
- The Health Club at St Pierre Park is open and social distancing is not required.
Hand Picked Spas
ENGLAND
- Our Spas are now open
- Spa treatments are now available to book
- Spa breaks and days are now available. Book here.
- All spa treatments should be pre-booked, please do not arrive at the Spa without a booking
- Masks are not legally required inside however we encourage members/guests to continue to wear face masks when moving around the Club until in the gym, pool hall, and studio areas or seated in the café bar
- Please arrive 10 minutes prior to your treatment start time - we will not be able to welcome you into the spa before this time
- On arrival to the Spa you will be asked to undertake a short Covid-19 screening check – entry to the Spa will not be permitted without this screening
- Sanitisation stations will be available at the entrance and exit points to the Spa and throughout other areas of the club for your use.
SCOTLAND
- Our Spa at Norton House is now open
- Spa treatments, days and breaks are now available to book.
- All spa treatments should be pre-booked, please do not arrive at the Spa without a booking
- Please arrive 10 minutes prior to your treatment start time - we will not be able to welcome you into the spa before this time
- A mask must be worn on arrival and within the spa and only removed when directed in a treatment
- On arrival to the Spa you will be asked to undertake a short Covid-19 screening check – entry to the Spa will not be permitted without this screening
- Sanitisation stations will be available at the entrance and exit points to the Spa and throughout other areas of the club for your use
- When you arrive at the Spa you will notice new signage and procedures relating to sanitisation and social distancing, please take time to familiarise yourself with these new procedures
JERSEY
- Spa breaks are now available to book here
- Spa days are now available to book here
- Elements of our service and some facilities have changed in response to Covid-19 and to ensure everyone’s comfort and safety whilst using the Spa. Please take a moment to read our current policies and measures in line with government guidelines and our current operating standards:
Travel declaration: https://www.gov.je/Health/Coronavirus/Travel/Pages/DeclaringTravelHistory.aspx
Arrival registration: https://www.gov.je/Health/Coronavirus/Travel/Pages/CoronavirusTravelAdvice.aspx
- Spa treatments are now available to book here
- All spa treatments should be pre-booked, please do not arrive at the Spa without a booking
- Please arrive 10 minutes prior to your treatment start time - we will not be able to welcome you into the spa before this time
- A mask must be worn on arrival and within the spa and only removed when directed in a treatment
- On arrival to the Spa you will be asked to undertake a short Covid-19 screening check – entry to the Spa will not be permitted without this screening
- Sanitisation stations will be available at the entrance and exit points to the Spa and throughout other areas of the club for your use
- When you arrive at the Spa you will notice new signage and procedures relating to sanitisation and social distancing, please take time to familiarise yourself with these new procedures
- During our first few weeks of opening our Relaxation Room will only be available for 30 minutes for post-treatment use
- Club changing rooms will not be available for Spa guests - please take all your belongings into the treatment room with you
- Water will be available however you are encouraged to bring your own filled bottles where possible
- Prior to your Spa treatment, you will be asked to fill in our usual Spa consultation card plus some additional questions relating to Covid 19
- If you would like to purchase some Spa products – please ask a member of the team and they will have them ready for you at reception prior to departure
- Please use contactless debit or credit cards where possible to make any payments
- As per the States of Jersey Government guidelines, face coverings for customers must be worn at all times (cloth masks, disposable masks, snoods, scarfs)
- Finally, and vitally, do not come to the Spa if you feel at all unwell
- Guests looking to book a Spa treatment must be able to present a negative Polymerase Chain Reaction (PCR) COVID-19 test result before a treatment can be performed.
GUERNSEY
- The Spa at St Pierre Park is open and social distancing is not required.
You Are In Safe Hands – what to expect?
