New Hall Hotel & Spa, the mediaeval manor at Sutton Coldfield, West Midlands, has been awarded the coveted Red Star rating by the AA – the 11th hotel in the Hand Picked Hotels collection to be awarded the accolade.

The 4 Red Star award for the historic moated hotel, which once played host to Henry VIII, gives Hand Picked Hotels the highest proportion of Red Stars in the UK and Ireland for a collection of 20 or more hotels. Other Hand Picked Hotels in the Midlands with 4 Red Stars are Ettington Park Hotel, Stratford upon Avon, Warwickshire, and Fawsley Hall Hotel & Spa, Fawsley, Northamptonshire. The Red Star rating is the AA’s supreme accolade, awarded to hotels selected as the best in the British Isles, offering excellent levels of quality, outstanding levels of hospitality and service.

In its citation for the 4 Red Stars for New Hall Hotel & Spa, the AA stated: “New Hall has developed into the property seen today, with a clear commitment to the physical attributes of the property including newly developed public areas, maximising guest space and comfort in this historic building. Hospitality and service remain at the heart of Hand Picked Hotels, with a dedicated team offering personalised experience.”

At 800 years old, New Hall is England’s oldest listed inhabited moated house. Its drawbridge, crenelated towers and mullioned windows, combined with the very best contemporary facilities, offer a magnificent setting for leisure, weddings and business.  New Hall  has impressive facilities, including The Bridge Restaurant with 2 AA rosettes,  a spa and health club offering the latest, indulgent treatments, 60 stylish bedrooms, including nine feature rooms, and first-class meetings and business space, including The Great Chamber, a magnificent room built for Henry V111’s visit to Sutton Coldfield. The hotel provides a picture-perfect setting for weddings, with the glorious backdrop of the manor house and extensive gardens and grounds.  The hotel has excellent road, rail and air links, with easy access to the M6 and M42, NEC and Birmingham International Airport.

Julia Hands, Chairman and Chief Executive, Hand Picked Hotels, said: “The Red Star rating by the AA is a wonderful endorsement for New Hall. It is a great compliment to the level of service and dedication offered by the Hand Picked team to make each stay a truly memorable experience. We are also delighted to now have a higher proportion of Red Stars than any other hotel collection, an excellent reflection on the standards achieved across the group.”

Gareth Davies, General Manager, New Hall Hotel & Spa, said: “This is a tremendous accolade for the team. New Hall has a history of hospitality dating back 800 years so we feel we are carrying on this tradition and offering every guest, whether business or pleasure, a personal and attentive level of service.”


For more media information, contact Marion Hardman or Rebecca Warden-Brown on 0203  697 4358 at [email protected]

About Hand Picked Hotels

Hand Picked Hotels, created by former lawyer turned hotelier Julia Hands, is the leading collection of architecturally splendid country house and resort hotels - built for pleasure and continuing a centuries-old tradition of offering guests an indulgent yet attainable country house visit, with a contemporary twist. The award-winning hotels are renowned for exquisite food, fine wines and bespoke service by Hand Picked people in stylish, relaxing surroundings, a total of 17 classically British hotels in rural settings across the British Isles and 3 island retreats, with locations ranging from the New Forest and Jersey to the Cotswolds and Edinburgh. Hand Picked Hotels has won an impressive number of awards, with 18 hotels awarded two AA rosette status. Eleven hotels have achieved red star status or Inspectors’ Choice awards which means they stand out as the very best in the British Isles and four hotels have been awarded AA Silver Stars awarded for their superior level of quality and high standards. There are ten hotels with spas offering the latest therapies and treatments to promote wellbeing and relaxation. Hand Picked Hotels was AA Hotel Group of the Year 2012-2013.