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We are very excited to be able to make some changes to our social media accounts. The team have been busy working on enhancing this channel to suit an upmarket, luxury feel for the older demographic.
Our audience is more active on Facebook but Instagram is still relevant for brand awareness and promoting our brand message, tone and personality. We want to shout about our great outdoors, dining experiences, wellness and beautiful buildings plus highlight our Hand Picked Hosts and top service.
Please watch our video which introduces how ReallySocial will be adapting the new style plus how you can keep track on how well this channel is performing with a new reporting tool. New software is now able to give hotels the chance to reply to all messages and comments all in one place as well as approve their content. All posts will now be graphically designed with our polaroid/ border style.
We've created a user guide for team members for when hotels are back onboard and re-trained in how to post and handle social media tasks. You'll also find a handy 'to-do checklist' of the type of things we should be doing on social media.
*For all 0845 numbers calls will be charged at 5p per minute plus your telephone provider's access charge.
**Fees are inclusive of VAT (except in the Channel Islands. VAT does not apply in Guernsey for St Pierre Park Hotel, Spa & Golf Resort and GST is charged at L'Horizon Beach Hotel & Spa & Grand Jersey Hotel & Spa in Jersey).