Health club campaign January 2017 - terms and conditions

Terms and conditions for free overnight stay vouchers 

  • Vouchers will be issued to January/February joiners in June 2017
  • Qualifying joiners/members must have been a member on a direct debit or annual membership for a minimum 3 months to be eligible for their free overnight stay 
  • Qualifying joiners/members  must be adults -  18 year of age or over
  • One overnight stay voucher will be issued per joint memberships
  • Overnight stays are not available to short term members. (Must be 12 months and over)
  • Redemption of  overnight stays are subject to availability at time of booking
  • To be eligible for free overnight stay after 3 months member must not be in arrears
  • Overnight stays cannot be transferred to another person or redeemed in cash – non transferable 
  • Overnight stay vouchers may not be used by cancelled members 
  • Overnight stay vouchers will be valid for 6 months 
  • Overnight stay vouchers may be redeemed at any Hand Picked Hotel June to November 2017 (excluding L’Horizon Beach Hotel & Spa, Grand Jersey Hotel & Spa and Rhinefield House Hotel where the booking window is restricted to between September and November 2017) 
  • Vouchers may only be used once 
  • To use a voucher members must still be a current member at time of redemption
  • Member must have a valid current email address – as vouchers will be sent out via this channel 
  • Members should not be unsubscribed from the Hand Picked mailings/website 

Redeeming your voucher  

  • Bookings must be made through Central Reservations on 0845 458 0901
  • The voucher reference must be quoted at the time of booking
  • The voucher must be presented to reception on arrival or you will be charged the full amount of the stay
  • To redeem your voucher, you must be a current member at your health club at the time of using your overnight stay
  • Your voucher is valid until expiry date for stays Sunday to Friday in a Classic Double or Twin room only and excludes Saturday evenings
  • The voucher cannot be extended
  • Bookings are subject to availability and exclude Bank Holidays, Christmas, New Year and Easter.