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Best price promise


  • This Best Price Promise covers all Hand Picked Hotels
  • For all bookings made on the Hand Picked Hotels website, should you find a better rate on the internet for the same hotel within 24 hours of making your booking we will match the rate and give you a complimentary bedroom upgrade (subject to availability).
  • Please note that the booking must be for the same date and the same type of room with equal terms and conditions. 
  • All our public website rates that do not require a promotion code qualify for the Best Price Promise.
  • There are some rates such as contracted rates or unpublished rates with third parties, plus third party rates requiring registration to access, negotiated partners, group rates and pre-paid rates that involve a voucher which do not qualify for the Best Price Promise.
  • If you have booked more than one night, the rate will be checked for each night separately.
  • The Best Price Promise refers to GB£ only rates and rate differences due to currency fluctuations cannot be considered.
  • Any queries regarding the rate you have booked should be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please provide your booking confirmation number along with details of any alternative offer you have found. 

Our rates

The Fully Flexible, Advantage and Classic Break rates are published on our website and do not require a booking code or website registration.

  • Fully Flexible – this rate does not require pre-payment and allows you flexibility to cancel or amend your booking up until 12:00 noon on the day prior to arrival. The Fully Flexible Dinner, Bed & Breakfast rate includes a Table D’hôte dinner at the reduced price of £32 per person (full price £39 per person).
  • Advantage – the Advantage Bed & Breakfast rate and Dinner, Bed & Breakfast rate offers 10% off the Fully Flexible rate and Table D’hôte rate (£39) and requires 7 - 21 days advance booking, full pre-payment and no cancellation or refund apply. Please note the full and inclusive Table D’hôte dinner rate may vary on the Channel Islands.
  • Classic Break – this 2-night rate includes a table d’hôte dinner on the first night per person, it requires 7-14 days advance booking, pre-payment and no cancellation or refund apply. The rate is approximately a 15% saving off the Fully Flexible Dinner, Bed & Breakfast rate.

Promotional rates

From time to time Hand Picked Hotels will have specific promotions which require a promotional code to gain access to the rate. These rates may have value added to the price or a percentage saving off the Fully Flexible Bed & Breakfast rate plus the full table d’hôte price of £39.