Corporate Social Responsibility Framework

Corporate Social Responsibility Framework

Supporting the well-being of our guests and team members

Providing Options for our Guests

We are committed to helping our guests enjoy their experience at Hand Picked Hotels. This might be an indulgent dinner in our fine dining restaurants, relaxation in our spas or activities to help them feel energised and refreshed.

For guests who wish our support with their well-being

  • Each hotel offers a minimum of one designated healthy item on each menu.
  • Our children’s menu is guided by the principles of healthy and good quality food that is freshly prepared with a balance of carbohydrates, dietary fibre and essential vitamins and minerals.
  • We stock items to assist with specific dietary requirements such as gluten-free bread, diabetic jams and soya milk.
  • We are pleased to discuss any specific food or dietary requirements.
  • Hotels with a Health Club and Spa have team members available who are happy to offer advice and answer general or specific questions on exercise, well-being and skin care.
  • During 2013, hotels without a Health Club will roll out complimentary Gym or Yoga Bags for guests to workout in the comfort and privacy of their bedrooms.
  • Each hotel has information on local activities such as walking or running routes and sports facilities.

Supporting the Well-Being of our Team Members

We are committed to valuing the health and wellbeing of our team members.

  • All team members are provided with health and safety training during their induction and on a regular basis throughout the year.
  • We are continually developing and improving our health and safety policies and training programmes to maintain a safe environment for our guests, team members and contractors.
  • To continually promote our culture of safety awareness, all new managers attend our Health & Safety for Managers programme.
  • Our team members are provided with meals on duty.
  • Our managements teams are responsible for ensuring that a variety of food that is balanced and healthy is provided at each meal time.
  • Our hotels are working to promote a healthy lifestyle for the team, by providing information on local wellbeing activities and support groups.

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